Need to return something? No Sweat.

We have complete trust in all of our products, but we know they may not always fit first time! 

Our return policy is one to be celebrated. We accept any return within a time period of 14 days, and process refunds within 72 hours of receiving the returned items.

WITHIN DUBAI

  • Customers are advised to fill the form below to raise the return/exchange request.
  • We will have your item replaced within 24-48 hours.

OUTSIDE DUBAI (All other Emirate and International)

  • Customers are advised to fill the form below to raise the return/exchange request.
  • Then, customers are asked to send back the item(s) first at our address.
  • After inspection and assessment of the item (if approved), the replacement will be delivered by us:
  • Within UAE: 24-48 hours
  • Outside UAE: 3-7 working days based on the country and customs delay)
Conditions to be met:
  1. Must include proof of purchase
  2. Not worn or damaged in any way
  3. Returned unwashed for clothing
  4. Needs to include original packaging, tags, and labels
 
REFUNDS      
We will accept any return within 14 days, and process refunds within 72 hours of receiving the returned items.
 
***trisouq.com reserves the right to refuse returned goods based on inspection of the goods.

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